Knowledge Base/hopTo Work/General

Working with the hopTo Work Control Panel in the Host Agent Version 2.2 and Above

John Catenzaro
posted this on June 23, 2015, 1:23 PM

We have many new features and improvements to the hopTo Control Panel in version 2.2!

Settings

You can edit the Group Policy Settings at any time for all users. Note that the new settings will not take effect for currently logged in users until they log off and log back in.

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Enable hopTo: Allows users under this GPO to connect to hosts using the hopTo client.

Enable documents from other apps to be opened in the hopTo app: The hopTo Work app supports opening documents from other applications. Generally, this feature can pose a potential security risk as it allows external documents to be saved in the secure hopTo Work environment. This setting is not stored in a policies key.

Enable documents from hopTo to be shared with other apps: The hopTo app supports a variety of file sharing capabilities, such as “Email as attachment”, “Open In…” to open documents in other apps on the client device. Generally, these features can pose a potential security risk as it allows documents to leave the secure hopTo environment. This setting is not stored in a policies key.

Enable access to SharePoint websites: Enter the SharePoint URL you want users to access. Click the Add button. You can also delete the URL by clicking Delete. This setting is not stored in a policies key.

 

Configuration

The Configuration Wizard screens verify that your system is compatible and ready for hopTo Work. If a category is not compatible, a red X appears with a help link.

Click Start to begin the Wizard.

 

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In this sample screen, you can see that three of the four items have been completed while the Office version and activation are still in progress.

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This sample screen shows a successful configuration process and all the items are checked. This system is compatible and ready for hopTo Work.

If a red X does appear, click Refresh and let the Wizard run again. If the red X appears a second time, click the link to receive help with the issue.

 

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Licensing

When you install the hopTo Work Agent, a 30-day trial license is installed on the computer. The trial license allows up to 15 users to run hopTo Work concurrently. More than 15 different people can run hopTo Work during this period, but only 15 people can run hopTo Work at any given time.

After the trial license has expired, a permanent license must be activated on the computer and individual users must be authorized. You can also configure a license server on a different computer.

Activate a license

  1. Sign in to the computer as Administrator.
  2. Run the hopTo Work Control Panel.
  3. Click Licensing.
  4. Under the 'Activated licenses’ list, click Add.
  5. Enter a valid activation code.
  6. Click Add.
  7. Click Apply.

Activate user authorization

Permanent licenses can only be used by authorized users.

  1. In the Control Panel on the host, click Licensing.
  2. Under the 'Licensed users’ list, click Add.
  3. Enter user name.
  4. Click Add.
  5. Click Apply.

Return a license

If you have activated a license on one computer and you would like to move the license to another computer, you can return the license and then activate it on the other computer.

  1. In the Control Panel, click Licensing.
  2. Select the license in the ‘Activated licenses’ list.
  3. Click Return.
  4. Click Apply.

 

Partial activation

You can activate a specific or partial number of seats.

  1. In the Control Panel on the host, click Licensing.
  2. Under the 'Activated licenses’ list, click Add.
  3. Enter a valid activation code.
  4. Under Number of seats to activate, select Quantity.
  5. Enter the number of seats that you want to activate.
  6. Click Add.
  7. Click Apply.

 

License server

If more than one hopTo server needs to be configured, follow these steps.

  1. Install the hopTo Work Agent on another computer (Host 2) on the same network.
  2. Stop the hopTo License service on Host 2 to ensure that Host 2 is not using its local license server.
  3. Run the Control Panel.
  4. Click Licensing.
  5. Under License server drop-down list, select Other computer.
  6. Enter the address of Host 1 in the Address field.
  7. Click Apply.

 

For information on how to use the MAX editor please see:  Using the MAX Editor to create custom tool bar buttons for your remote app

 

 

Support

The Support panel lets you report an issue and gives you immediate access to the hopTo Work Helpdesk. Fill out the form and click Submit to report an issue.

 

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When you click the More Help Topics link, the hopTo Work Helpdesk appears in a browser window. 

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